Shipping Policy
Thank you for shopping at Sevnhoodi! We are committed to delivering your products as quickly and safely as possible. Please read our shipping policy below to understand how we handle orders.
Order Processing Time
- Orders are typically processed within 1-2 business days after payment is confirmed.
- Orders placed on weekends or holidays will be processed the next business day.
Shipping Rates
We offer free shipping for orders over $80, $9 shipping cost for orders under $80, all shipping rates will be calculated at checkout based on your location.
Estimated delivery times:
- Domestic standard Shipping (USA): 5-9 business days;
Order Tracking
Once your order has shipped, you will receive an email with tracking information so you can monitor the status of your shipment. If you did not receive this email or need further assistance with tracking, please reach out to our customer support team at [[email protected]].
Delivery Issues
We strive to ensure your order reaches you safely. However, if there is any issue with your delivery (damaged items, incorrect address, etc.), please contact us within 7 days of receiving your order. We will work quickly to resolve any concerns.
International Shipping
For international orders, please be aware that customs duties, taxes, and fees may apply. These additional charges are the responsibility of the customer and will be collected by the carrier upon delivery.
Address Accuracy
Please double-check the shipping address before completing your order. We are not responsible for delays or incorrect shipments due to incorrect or incomplete addresses.
Contact Us
If you have any questions or need assistance with shipping, feel free to contact our customer service team at [email protected].